Terms and conditions

Contract:
The contract is made with C. Larsen & Sons Book Publishing Company ApS, Denmark

Delivery and Shipping:
All books will be delivered by fully insured courier (DHL Express) to the shipping address provided. Packages will be securely wrapped and shipped out. As soon as the book has been shipped, we will provide you with a track & trace number on email as well as a pdf invoice for any customs clearing. Moreover, if necessary, we will provide you with a physical invoice, which will be inside the box.

We only deliver with DHL Express service; delivery time for your order is: (Working days)

2-4 days in Europe (EU) at a cost of 23 Euro

2-4 days for the UK at a cost of 20 GBP

3-5 days for the US and Canada at a cost of 31 USD

4-7 days for the rest of the world at a cost of between 39 Euro

Damage during shipping:
Should articles be delivered to you with obvious shipping damage please reach out to us on contact@clarsenbookpublishing.com, and we will handle your claim with our purveyor.

Payment:
We accept payment with the following cards: Visa, Visa Electron, MasterCard, Mastercard Debit Maestro, PayPal. If you wish to pay by bank transfer or pay in installments, please contact christian@clarsenbookpublishing.com for more information. When you place an order for the any of the Clapton Live History products, the amount will be reserved on your card until the day of shipping, when we will clear the full amount. When you place an order for any version of the “They Ask No Quarter” products in the presale period up until the end of October 2021, we will clear the full amount immediately, and the purchase is considered an upfront payment. You will still have the right to return the product as in “Returns Policy”. The purchase amount does not include local import duties. Please be advised that the final amount will include 25% Danish VAT on your book when residing in the EU.

Returns Policy:
If for any reason you are unhappy with your purchase, you can return it to the address below in its original condition within 14 days of the date you received it. When the item has been received, a full refund will be issued within 14 working days. The item must be returned by insured courier to:

C. Larsen & Sons Book Publishing Company (39549875)
Søndergade 44,4 (Delivery address)
8000 Aarhus C
Denmark

Governing Law:
These Terms & Conditions shall be governed by the laws of Denmark in the city court of Aarhus.

Cancellation Policy:
If you wish to cancel your order, please send an email to christian@clarsenbookpublishing.com within 24 hours of your purchase. If the cancellation is received after the 24 hours, the sale is considered final.

Customer Service:
If you have any queries about any of the above points or any questions regarding any of the products on the website, please do not hesitate to contact us: contact@clarsenbookpublishing.com Telephone +45 2614 2158